jedbaji Privacy Policy
Your privacy matters to us. This Privacy Policy explains what personal data jedbaji collects from players in Bangladesh, why we collect it, how it is stored and protected, and the rights you hold over your own information.
All data transmitted between your device and the jedbaji platform is protected by SSL/TLS encryption. Your personal and financial information is never transmitted in plain text.
jedbaji does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is used solely to operate your account and comply with legal obligations.
We collect only the personal data that is strictly necessary for account management, identity verification, payment processing, and regulatory compliance. We do not gather data beyond what is required.
You have the right to access, correct, or request deletion of your personal data at any time by contacting [email protected]. jedbaji responds to all verifiable data requests within a reasonable timeframe.
Identity verification documents collected for KYC purposes are stored securely and used exclusively for account verification, fraud prevention, and anti-money-laundering compliance. They are never used for profiling.
jedbaji uses cookies strictly for session management, security, and platform performance. We do not use third-party advertising cookies or cross-site behavioural tracking cookies without clear disclosure.
1. Information We Collect
jedbaji collects personal data from players in Bangladesh through several channels: directly from you when you register an account or interact with our platform, automatically through your use of the website, and from third-party payment providers and identity verification services used as part of our KYC process. Below is a comprehensive account of the categories of data we collect and the circumstances in which each category is gathered.
Account Registration Data
When you create a jedbaji account, we collect your full legal name, date of birth, residential address, email address, and a mobile phone number registered in Bangladesh. This information is required to create your player profile, verify your identity, and communicate with you regarding your account. Without this information, we are unable to open or maintain a player account.
Identity Verification (KYC) Data
As part of our Know Your Customer obligations, jedbaji may request copies of government-issued identity documents — such as your National ID card (NID), passport, or driving licence — as well as proof of address and proof of payment method ownership. These documents are collected solely for the purpose of verifying your identity, confirming your age and residential address, and complying with anti-money-laundering regulations. KYC documents are stored in an encrypted document management system with access restricted to authorised compliance personnel only.
Financial Transaction Data
When you make a deposit or withdrawal, jedbaji records the transaction amount, currency (BDT), payment method used (bKash, Nagad, Rocket, Upay, or bank transfer), transaction reference number, and timestamp. We do not store full mobile banking PINs or internet banking passwords. Payment method identifiers — such as your registered bKash or Nagad mobile number — are stored in encrypted form and used exclusively for transaction processing and fraud prevention.
Gameplay & Betting Activity Data
jedbaji maintains records of your gameplay and betting activity, including game sessions, bet amounts, game outcomes, win/loss history, bonus activations, and wagering progress. This data is used for account management, dispute resolution, responsible gaming monitoring, and to fulfil regulatory record-keeping obligations. It is not used to build advertising profiles or sold to third parties.
Technical & Device Data
When you access the jedbaji platform, we automatically collect certain technical data, including your IP address, device type, operating system, browser type and version, screen resolution, and session timestamps. This data is used for security monitoring, fraud detection, platform optimisation, and to detect and prevent unauthorised account access.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, email, DOB, address, phone number | Account creation, communication, KYC |
| Identity Documents | NID, passport, proof of address | Age verification, AML compliance |
| Financial Data | Transaction amounts, bKash/Nagad number, bank details | Payment processing, fraud prevention |
| Gameplay Data | Bet history, game sessions, bonus usage | Account management, responsible gaming |
| Technical Data | IP address, device type, browser, session logs | Security, fraud detection, performance |
| Communications Data | Support chat logs, email correspondence | Customer support, dispute resolution |
2. How We Use Your Data
jedbaji processes your personal data only for clearly defined, lawful purposes. We do not use your data for any purpose beyond what is described in this Privacy Policy without first obtaining your explicit consent. The primary purposes for which we process personal data are set out below.
- Account Management: To create, maintain, and administer your jedbaji player account, including processing deposits, withdrawals, and bonus activations.
- Identity Verification: To verify your identity and age in compliance with our KYC obligations, and to confirm that you meet the eligibility requirements set out in the jedbaji Terms & Conditions.
- Payment Processing: To process financial transactions via bKash, Nagad, Rocket, Upay, and bank transfer partners, and to maintain accurate transaction records as required by applicable financial regulations.
- Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, identity theft, unauthorised account access, and other illegal or prohibited conduct on the platform.
- Responsible Gaming: To monitor gameplay patterns for indicators of problem gambling behaviour, to administer deposit limits and self-exclusion requests, and to provide appropriate interventions where necessary.
- Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance through our support channels.
- Legal Compliance: To comply with applicable laws, regulatory requirements, court orders, and lawful requests from competent authorities, including anti-money-laundering (AML) and counter-terrorism financing (CTF) obligations.
- Platform Improvement: To analyse aggregated, anonymised usage data for the purpose of improving platform performance, game selection, user experience, and technical infrastructure. Individual player profiles are not built for commercial exploitation.
- Service Communications: To send you transactional notifications related to your account — such as deposit confirmations, withdrawal approvals, and security alerts. Marketing communications are only sent where you have provided separate consent and may be opted out of at any time.
3. Data Sharing & Disclosure
jedbaji does not sell, rent, or otherwise commercially exploit your personal data to third parties. We share personal data with external parties only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.
Payment Service Providers
To process your financial transactions, jedbaji shares relevant payment data with our payment processing partners, including bKash, Nagad, Rocket, Upay, and partner banks including Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. The information shared is limited to what is strictly required to complete the transaction. Each payment partner operates under its own privacy policy and data processing terms, and is obligated to process your data in a secure and lawful manner.
Identity Verification Services
jedbaji may engage third-party identity verification providers to assist with KYC document review and age verification. These providers receive only the specific data required to perform verification and are contractually prohibited from using that data for any other purpose. All third-party verification partners used by jedbaji are bound by data processing agreements that comply with applicable privacy and data protection standards.
Game Software Providers
jedbaji's game content is supplied by licensed third-party providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. These providers may receive certain session and gameplay data necessary to deliver their games — such as account identifier, session token, and bet transaction data — in order to render game outcomes and maintain game integrity. Game providers do not receive your full personal profile and are prohibited from using gameplay data for purposes unrelated to game delivery.
Legal & Regulatory Disclosure
jedbaji may disclose your personal data to law enforcement agencies, financial intelligence units, regulatory authorities, or courts where we are legally required or compelled to do so by a valid court order, regulatory directive, or applicable law. Where permitted by law, we will endeavour to notify you of any such disclosure in advance.
4. Cookies & Tracking Technologies
The jedbaji website uses cookies and similar tracking technologies to maintain your session, keep you logged in securely, and ensure the platform functions correctly. A cookie is a small text file stored on your device by your web browser when you visit a website. Cookies do not contain executable code and cannot access other files stored on your device.
| Cookie Type | Purpose | Retention |
|---|---|---|
| Essential / Session | Maintains your login session, authentication tokens, and security state while you are actively using the platform. | Session duration (deleted on browser close) |
| Functional | Remembers your language preferences, display settings, and last-visited game category to improve your experience on return visits. | Up to 90 days |
| Security / Anti-Fraud | Detects suspicious login patterns, bot activity, and account takeover attempts by associating sessions with known device fingerprints. | Up to 12 months |
| Analytics (Aggregated) | Collects anonymised usage statistics — such as page load times, navigation paths, and error rates — to identify platform performance issues. Individual users are not identifiable from this data. | Up to 13 months |
jedbaji does not use third-party advertising cookies, retargeting pixels, or social media tracking scripts that follow you across other websites. You may configure your browser to block or delete cookies at any time; however, disabling essential session cookies will prevent you from logging into your jedbaji account and will impair core platform functionality.
5. Data Security & Retention
jedbaji takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to, the following.
- SSL/TLS Encryption: All data in transit between your device and the jedbaji servers is protected using industry-standard SSL/TLS encryption protocols.
- Encrypted Data Storage: Sensitive data fields — including identity document scans, payment method identifiers, and account passwords (stored as salted hashes) — are encrypted at rest using AES-256 encryption.
- Access Controls: Access to personal data within jedbaji's systems is restricted on a strict need-to-know basis. Staff members who do not require access to personal data to perform their role cannot access it. Access is logged and audited regularly.
- Two-Factor Authentication: jedbaji strongly encourages all players to enable two-factor authentication (2FA) on their accounts to add an additional layer of protection against unauthorised access.
- Intrusion Detection: jedbaji's infrastructure is monitored around the clock by automated security systems that detect and alert to anomalous access patterns, brute-force login attempts, and other indicators of malicious activity.
- Security Reviews: jedbaji conducts periodic internal security reviews and vulnerability assessments of its platform infrastructure to identify and remediate potential security weaknesses before they can be exploited.
Data Retention
jedbaji retains your personal data for as long as your account remains active and for a period thereafter as required by applicable legal, regulatory, and anti-money-laundering obligations. In general, transaction records and identity verification documents are retained for a minimum of five years following account closure to comply with financial record-keeping requirements. Gameplay data is retained for a minimum of three years. Technical and session log data is retained for up to 12 months.
When data is no longer required for any lawful purpose, jedbaji securely deletes or anonymises it in accordance with our internal data lifecycle management procedures. If you request account closure, your active account data will be deactivated immediately; however, historical transaction and identity records will be retained for the mandatory retention period outlined above before being permanently deleted.
6. Your Privacy Rights
As a jedbaji player, you hold a number of rights with respect to your personal data. jedbaji is committed to honouring these rights and will respond to all verifiable requests submitted in good faith. To exercise any of the rights described below, please contact our support team at [email protected] with the subject line "Privacy Request" and your registered account details.
- Right of Access: You have the right to request a copy of the personal data that jedbaji holds about you. We will provide a summary of your data in a clear and readable format within a reasonable timeframe of receiving a verified request.
- Right to Rectification: If any personal data that jedbaji holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account information directly via your account settings, or contact support for corrections to verified identity documents.
- Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, and where no legal obligation requires us to retain it. Note that mandatory financial and AML record-keeping obligations may prevent full erasure of certain data categories for the applicable retention period.
- Right to Restrict Processing: You have the right to request that jedbaji restricts the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or where you have objected to its processing.
- Right to Object: You have the right to object to the processing of your personal data where that processing is based on legitimate interests. You may also opt out of receiving marketing communications from jedbaji at any time by following the unsubscribe instructions in any marketing email, or by contacting [email protected].
- Right to Data Portability: Where technically feasible and legally applicable, you may request that jedbaji provides your personal data in a structured, commonly used, machine-readable format so that you may transfer it to another service provider.
7. Third-Party Services
The jedbaji platform integrates with a number of third-party services in order to deliver its full range of products to players in Bangladesh. These integrations are limited to services that are operationally necessary for platform function and are governed by data processing agreements that set out each party's obligations with respect to personal data.
Game Content Providers. Casino game content on the jedbaji platform is delivered by third-party software providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. When you launch a game, a session connection is established with the relevant provider's servers. These providers receive the minimum data necessary to deliver the game — typically a session token and account identifier — and are contractually required to process this data in accordance with applicable data protection standards. Game providers do not receive your full personal data profile.
Payment Processors. Deposits and withdrawals on jedbaji are processed via bKash, Nagad, Rocket, Upay, and partner banking institutions. When you initiate a transaction, relevant payment data is transmitted to the applicable provider to execute the transfer. Each provider operates under its own privacy policy, which governs the handling of your financial data on their systems. jedbaji recommends that you review the privacy policies of any payment provider you use.
Platform Infrastructure. jedbaji's website and gaming platform are hosted on cloud infrastructure provided by enterprise-grade service providers. These infrastructure providers process data on jedbaji's behalf in accordance with strict data processing agreements and do not have independent access to player personal data for their own purposes.
Links to External Content. The jedbaji website does not contain links to external third-party websites. jedbaji is not responsible for the privacy practices of any external website that you may navigate to independently. This Privacy Policy applies exclusively to the jedbaji platform at jedbaji.net.
8. Changes to This Policy
jedbaji reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or platform services. When material changes are made, we will notify registered players by email to the address associated with their jedbaji account, and the updated policy will be published on this page with a revised effective date.
Minor clarifications or non-material amendments may be published without advance notice. The effective date at the top of this page always reflects when the policy was last reviewed. Players are encouraged to visit this page periodically to remain informed of how jedbaji handles their personal data.
Your continued use of the jedbaji platform following the posting of a revised Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the revised policy, you should cease using the platform and may request account closure by contacting [email protected].
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by jedbaji, please contact our support team directly. All privacy-related enquiries are handled by trained staff who are familiar with our data protection obligations. We are committed to resolving all privacy concerns promptly, transparently, and in good faith.
Your Data Is Safe — Now Let's Play
With your privacy protected by SSL encryption and transparent data practices, you can explore the full jedbaji platform with confidence. Discover 1,500+ casino games, live cricket betting, and instant BDT payments via bKash and Nagad.